Return

RETURNS

NEED TO MAKE A RETURN OR EXCHANGE?
We want you to have the best shopping experience ever! If for some reason, you are not completely satisfied with your purchase, you can return your item for a full refund within 14 days. Please contact us before sending the item back to us for a refund.

Non-refundable products
-Items marked as final sale.
-Swimwear returned without the hygienic liner is non-refundable.
-For hygiene reasons, pierced jewelry is non-refundable, and we ask that you try on swimwear and lingerie over your own underwear and keep the seal intact.
All returned items must be unworn, unwashed, and returned in their original condition. The original tag must still be attached.
Shipping and handling charges are non-refundable when items are returned or exchanged. 

Easy Returns:
Need to make a return? Email us at  customerservice@sheqe.shop

Return Process:

  1. Email us to return your item.
  2. Ship back your order directly to our manufacture warehouse centers that are located in Asia, Europe Or Australia, depending on where you got your item from. 
  3. Please allow 7 business days for your return to be processed. Once your return is processed, you will receive an email confirmation.
If you have any question , please contact us. Our support team is always happy to help .
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